About Us
About Us |
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Why Circle Britannia?We understand the retail, commercial and domestic market sectors - they each require a unique and highly focused approach. We dedicate specific operative resource to meet the criteria of every contract. Directly employed operatives - recruited, trained and closely managed by our dedicated team of supervisors, all with extensive trade skills and experience. 24-Hour Helpdesk - Our in-house, 24 hour / 7 day reactive maintenance service is fully supported by our help desk - no answer phones, pagers or message services! Communication - We are committed to ensuring we communicate as effectively as possible with out clients. We believe in regular dialogue with our customers in person and by telephone. IT - We continue to develop and invest on our tried and tested IT systems to support and enhance our collection and reporting of data to the customer. We offer flexible solutions including on line, real time information on works placed via our web based system Festoon. Innovation - We constantly strive to bring efficiencies to our business and through technology seek to identify smarter ways of operating. For example, we have recently introduced the use of XDAs to further improve the collection and transmission of data between our tradespersons and the operational teams at Head Office. Quality Control - Established routines are closely monitored at all levels and combine to guarantee a high quality service. Routines include not only customer review surveys but also on-site inspections by our surveyors. Health & Safety Circle Britannia is committed to maintaining the highest levels of health and safety for our client's , their customers/tenants and our employees alike. We therefore consider health and safety to be a priority. The company has committed to a policy, specific to the nature and areas of business within which we operate. Our policy incorporates measures, reviews (both internal and external) and a continual improvement plan. All our employees undergo our health and safety training programme. Equal Opportunities The Directors of Circle Britannia Limited are committed to demonstrating a policy of equality in providing employment opportunities. We are pleased therefore to adopt the policies of our clients where considered appropriate and in all cases to consider the following:
Enviromental Policy Our environmental policy is one of strict observation of all regulatory and statutory guidelines. In addition we actively encourage the use of environmentally-friendly chemicals and regularly review our purchasing policies. The Company undertakes to comply with all current and future prescribed legislative and statutory provisions for environmental standards. It is the aim of the company to increase the level of environmental awareness amongst all employees. We are registered waste-carriers and in the context of the removal of refuse and chattels we comply fully. Data Protection All systems as defined by the Data Protection Act are secured by encrypted password routines and are accessible only by authorised Company personnel. No data is shared with third parties without the express permission of the client. Corporate Social Responsibility Circle Britannia recognises its corporate social responsibility commitments in its role of employer and consumer. We reflect these commitments in a family of seven policies:
Circle Britannia Ltd believes that a responsible approach to developing and monitoring relationships is a vital part of delivering business success. The Company undertakes to comply with all current and future prescribed legislative and statutory provisions for environmental standards. It is the aim of the company to increase the level of environmental awareness amongst all employees. We are registered waste-carriers and in the context of the removal of refuse and chattels we comply fully.
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